As part of our business process architecture transformation at Idaho National Laboratory, we are building diverse and inclusive teams that apply a six-step methodology to achieve process simplification and integration. Through this process, we deconstruct our current state, analyze the individual elements, and then reconstruct optimized and integrated processes. We lead users through discovery workshops, determine the roles necessary, apply systems thinking to understand interfaces in integration, incorporate data analytics in process optimization, apply human performance tools during validation, and disposition existing content while finalizing deliverables.

Learning Objectives:

• The importance of diverse and inclusive teams for transformation initiatives
• Elements of our six-step methodology to achieve process simplification and integration
• Use of data analytics to understand current state and drive optimization
• The importance of consistent roles, responsibilities, accountabilities, and authorities in process development