Speakers - Building Business Capability

The speakers

Angela Mangiapane
President, Mars Global Services
Angela Mangiapane

Angela Mangiapane is a wonderful ambassador for Mars, Incorporated, and for the Five Principles that guide our global business every day.  Her 26 year Mars career, which spans a number of geographies and functions, is evidence of her passion and commitment to the business. It also demonstrates Mars’ investment in talented leaders who continue to innovate within their roles, ensuring we have a sustainable business for the future.

Angela first worked in Service & Finance in the Canadian unit and proceeded to hold a number of roles in North America that included cross segment financial leadership. In 2008, she embraced a new challenge, assuming a role in Personnel & Organization (P&O), where she quickly established herself as a competent and strategic leader.  Angela held P&O leadership roles in Latin America, Drinks, Royal Canin and most recently as global VP for Chocolate, where she guided the segment’s P&O function and oversaw the talent acquisition, development and retention of over 17,000 Associates around the world.

In October 2016, the Mars Leadership Team appointed Angela as the Global President of Mars Global Services. Here she is charged with transforming the existing shared services organization into an integrated business solutions provider that will increase efficiency and effectiveness in the segments and functions and truly unleash the scale of Mars. As the head of MGS, Angela leads an organization of 2,000 Associates providing shared solutions in the areas of IT, Finance, HR, Procurement and Consumer Insights.  She partners closely with the most senior leaders of Mars as well as industry thought leaders to ensure the organization is providing solutions that work – that help Mars operate better, faster, and smarter so that we can bring our customers and consumers what they need in an ever-changing business environment.

A passionate leader, Angela is proud of her journey, which has paved the way for women leaders across the enterprise. She has gained great perspective and insights on what it takes to lead, and importantly, she willingly shares the lessons she has learned about how everyone can continue to grow and innovate, in any role, over the course of an exciting career.

Gabriel Leiva von Bovet
Executive Vice President, Global Services, Zafin
Gabriel Leiva von Bovet

Gabriel has been with Zafin since 2016 in the position of Executive Vice President for Global Services, leveraging over 30 years of international and domestic business and IT services experience, primarily focused on the banking sector.

He is a results oriented executive, with a passion for organization development, practice growth and general management, and a strong understanding of emerging and established markets.

Prior to joining Zafin, Gabriel held various senior positions at IBM’s Global Business Services, most recently as Lead Account Partner for Scotiabank and Cluster Lead for the Canadian Banking Cluster, which included clients in Banking, Property & Casualty Insurance and other Financial Services institutions.  Before joining IBM in 2011, Gabriel was a Vice President Banking Services at CGI, overseeing sales and account management for all banking and investments accounts.

Prior to coming back to Canada in 2006, Gabriel held senior roles with Unisys where most recently he was Vice President and General Manager for Mexico and Puerto Rico.  Prior to that he led the substantial growth of subsidiaries in Philippines, Thailand and Peru.  In the Philippines, he was also a board member of LARES Inc., a corporation involved in the computerization and operation of the Philippine land records.  Before leaving Canada in 1995 he was the head of Information Services for the Financial Services Industry at Unisys Canada.

Gabriel graduated from the University of Rostock (Germany) where he received his Masters and PhD in Engineering.  He’s been a member of the board of the Association of IT Companies in Mexico (AMITI) and Philippines (ITAP), of the Toronto Region Immigrant Employment Council, and until 2018 President of HispanoTech.ca – a not-for-profit organization devoted to support the success of Hispanics in Canada’s technology sector.

Kari Kozisek
Lead Business Rules Analyst
Kari Kozisek

Kari Kozisek is a Business Rules Analyst for USAA with 26 years of experience working in operations and underwriting, managing programs and vendors, and leading teams in development projects. Over the last two years she has been one of the leading voices for the introduction and integration of system architecture at USAA. Kari holds the CPCU, API and AIS designations, has a Bachelor of Arts degree from the University of Colorado and received her MBA in 2010 from Colorado Technical University.

Robert Dizinno
Consultant Robert Dizinno Consulting
Robert Dizinno

Bob Dizinno worked over 25 years in operations and staff at a major financial company. This work included innovating advanced business rules work, and the establishment, and mentoring, of an effective business rules team. From over 15 years of research on business and enterprise architecture, Bob introduced and helped pioneer System Architecture and Object Process Methodology at a major financial company. Bob has a BA, MA and MBA and holds a CPCU designation. Given his current focus, Bob obtained a certificate of completion from the MIT Short Programs course in System Engineering and Architecture: Principles, Models, Tools, and Applications. Bob is a current member of the Business Rules Excellence Awards Steering Committee.

Roy Barnes
Opening Keynote 2019
Roy Barnes

Roy Barnes is CEO of Blue Space Consulting, an Orlando-based firm focusing on helping for- and not-for-profit companies build competencies in leadership, execution strategy, customer engagement, team empowerment, and change management.

Roy brings twenty years of management at Marriott International with him to the podium. He connects with people because he speaks from passionate, in-the-trenches experience. His industry-leading work has been noted in several Harvard case studies as well as in best-selling books from Kaplan and Norton, and Peppers and Rogers among others. His performance excellence work resulted in Marriott being inducted into the Balanced Scorecard Hall of Fame.