Design. Transform. Improve.

 
Building Business Capability is where professionals learn how to design, transform and improve organizations. The topics covered in the agenda fall under those three concepts:
 

DESIGN

 
Design organizations and solutions intentionally to create value.
 
Topics include:

• Enterprise Design
  • Business Architecture
  • Capability Planning
  • Operating Models
  • Organization Design
• Experience Design
  • Customer Journey Design
  • Service Design
  • Value Streams / Process Design
• Semantic Design
  • Business Vocabulary
  • Business Rules & Decision Intelligence
  • Enterprise Ontology
  • Knowledge Graphs
  • Semantic Models
  • Information Architecture

   
  Great AI solutions start with great business design. That includes designing the language, concepts and relationships AI relies on to create better business outcomes.
   
  The question we ask:
  How should the business work?
   

  TRANSFORM

   
  Turn strategy into successful change.
   
  Topics include:

  • Business Analysis
  • Product Management
  • Process Improvement
  • Human-AI Collaboration AI
  • Transformation Leadership

   
  The question we ask:
  How do we make change happen?
   

  IMPROVE

   
  Create organizations that continuously improve.
   
  Topics include:

  • Strategy Execution
  • Decision Intelligence
  • Performance Management
  • Value Realization
  • Operational Learning
  • Continuous Improvement

   
  The question we ask:
  How do we sustain business value?
   

  Formats

   

  Interactive Tutorials (3 hours)

  Hands-on learning experiences that build practical skills participants can immediately apply. These take place on the Monday and Thursday.
   

  Conference Sessions (45-55 minutes)

  Insightful presentations featuring practical techniques, case studies and actionable lessons. These take place on the Tuesday and Wednesday.
   

  Immersive Experiences

  Highly interactive sessions where participants actively engage through simulation, role play, facilitated collaboration or experiential learning. These take place on the Tuesday and Wednesday.
   

  Practitioner’s Chat

  Timely issues kicked-off by a world authority, then opened up for attendees to share experiences, questions and solutions with peers. Face specific challenges? Wondering about best practices? Proactively get answers!

  TRAILS

  • • Business Analysis
      Business analysis is about enabling change in an organizational context by defining needs and recommending solutions that provide value to stakeholders. It is a disciplined approach for introducing and managing change through unknown and unmapped territory allowing for a realization of benefits, avoidance of costs, and the identification of new opportunities. The effective use of business analysis ensures that an organization improves the way they do business.

   

  • • Business Architecture
      Most organizations today are undertaking some form of Business Architecture to be better able to convert their strategic intentions into actionable plans, to realize the ability to be more responsive and agile as a business to reduce time-to-market and improve customer responsiveness, and to better deal with digital transformation. Understanding the critical sets of moving parts that make up a robust business architecture, such as data, processes, technologies and people is essential. Knowing how they interconnect for a purpose is critical to be sure all of our investments in change and designs of capabilities are aligned. This trail will make sure we know how to connect the dots from beginning to end, ensuring our teams are on the same page and our value chains aligned.

   

  • • Everyday AI

      The Everyday AI Trail explores the fast-paced introduction of AI tools into the day-to-day hands-on tasks and responsibilities of knowledge workers. This Trail is specifically designed to showcase how some AI tools, requiring no advanced programming or development skills, can be applied in everyday work.

      Join us to explore practical use of AI, with insightful case studies, spotlight lessons, and discussions that can enhance your professional work products.

      Discover how you can harness the power of Everyday AI and take your professional capabilities to the next level.

  • • Business Design

      Whether you are designing product, a GUI, a system – or even an enterprise – good design has certain common elements. Among them are structure, cohesiveness, minimalization, appeal, and above all, achievement of goals. This BBC Trail explores best practices of design with a capital “D”. Find out about the practical art and engineering techniques that you can apply in your everyday work.

      • Products: function, appearance, quality
      • Engineering: form, fit, function
      • Visualization: hierarchy, balance, scale
      • Systems: quality, timeliness, cost-effectiveness

      How do you encourage creative problem solving across the board? How can you hone design skills for your particular area of responsibility? What’s been tried and what has proven successful? Hear would leading thought leaders and practitioners world-wide have to say about this crucial concern.

   

  • • Business Leadership
      Analysts, designers and architects must have the abilities to unearth and articulate specific knowledge about the business required to communicate and transform business capabilities. Models alone, however, are insufficient to gain adoption for innovative solutions or to achieve buy in from senior staff or front-line workers. The more there is a potential change in what we will do and how we do things, the more we have to call on the leadership skills of professionals and managers. As we grow in our careers, it is the leadership acumen that will take us forward and assure business results and personal success whether we are in formal management roles or not. This trail will feature the competencies we can develop as we take on greater responsibilities for assuring business change and as we more and more guide others in their quest to grow.

  FEATURES

  • • Digital Transformation – permeates the entire conference
      Organizations need to fully embrace digitalized products and services and ways of interacting in order to stay relevant and seize efficiencies. Going digital requires a different strategy, one focusing on creativity, experimentation and end-to-end experience. So how exactly is a digital business different? Digital business capabilities need to be tackled in the context of an omni-channel world that can involve human and robotic agents, AI, and business analytics. You’ll need to think in terms of new or alternative value propositions. High-quality, integrated ways of working and extremely high data integrity is a must; traceable and explainable results a big plus. Stay with us on this fast-moving journey! Find out about the latest at BBC.

   

  • • Women in Tech (WiT) – part of the Building People Capabilities Track

      Only 25% of the professionals in tech are women. And they get paid some $7,000 less annually than their male counterparts. We’ve heard the stories. We’ve read them, we’ve lived them. Now, let’s change them! In these sessions, learn from women in senior management who share their journeys and insights. Learn how to get that seat at the table. Discuss with your peers the issues, challenges, solutions and opportunities you face.

      BBC Women in Tech (WiT) continues beyond the week of the conference.  In 2020, we started the BBC WiT Mentoring Circle.  The goal of the Mentoring Circle is to provide an environment to share, grow and learn together.  The Mentoring Circle meets every few months.  Each session is led by a mentor covering topics such as personal branding, receiving/giving feedback, dealing with conflicts, powerful presentation, confidence building, dealing with conflicts, negotiation, job search. and interviewing skills.

      The aim of WiT is to build a community for support and growth. It all starts here!