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Minal is a Managing Director with Deloitte Consulting. Minal leads the Business Process Design Service offering for US and in India. Minal conceptualized and led the India based Testing COE for many years and is currently engaged in bringing innovative technology to our commercial clients to help visualize business processes. As a leader in Service Delivery Optimization, Minal is excited to continue demonstrating how business process visualization helps our clients understand bottlenecks and implement strategic solutions that are flexible with changing requirements.