Speakers:
Your Customers are Talking, It’s Time to Listen
Date:
Thursday, November 14, 2019
Time:
9:05 am
Track:
Room:
Great Hall 4 & 5
Summary:
Learn how HSBC is focusing on the importance of customer insight in helping drive successful change, as well as how they are using AI/Machine Learning to help better understand their customers and their experiences to build better customer solutions and deliver more value.