Stakeholders Hate Questions—Here’s Why and How to Fix It - Building Business Capability

Stakeholders Hate Questions—Here’s Why and How to Fix It

Date:

Tuesday, April 21, 2026

Time:

11:25 am

Summary:

Quote: “The beginning of wisdom is to call things by their proper name.” – Confucius. In tech projects, *how* you ask is often more important than *what* you ask. A poorly framed request can trigger resistance, misalignment, or scope creep, while a well-structured ask can unlock clarity, buy-in, and move the project forward. Learning the art of language sequencing can guide dialogue, shape decisions, and lead to better collaboration. This session guides you in structuring your communication to achieve maximum impact. You will learn how to craft questions that encourage the flow of information, spot and correct problematic phrasing, and apply structured patterns that improve interactions with stakeholders.

LEARNING OBJECTIVES

Master language sequencing techniques to frame questions and requests that foster clarity, alignment, and constructive dialogue

Recognize and refine problematic phrasing that can trigger resistance, confusion, or unintended project outcomes

Apply structured communication patterns to guide conversations, build stakeholder trust, and improve collaboration across technical and non-technical teams

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