AI is reshaping how we document and analyze business situations, but some of the most important work remains distinctly human. Understanding the people involved and affected by change is essential, and working with them collaboratively is crucial. Yet this isn’t always easy, particularly when hidden agendas exist, organizational politics come into play, and there are a range of competing perspectives.

This session explores the increasingly important (but less visible) skills that drive real outcomes: understanding people, navigating politics, and applying critical thinking in complex organizational environments.

In this practical session, you’ll hear:

 – Why politics can’t be ignored (and why organizational politics isn’t always a bad thing)

 – Techniques for analyzing the stakeholder landscape and understanding different perspectives

– The importance of getting to root causes and identifying the real business need

LEARNING OBJECTIVES

Analyze stakeholder landscape and perspectives

Assess and analyze root causes

Understand importance of organizational politics