Join us for an engaging interactive chat with Jill Katherine Nichols, a seasoned digital product leader and VP of Digital Products at DaVita Kidney Care. With a career spanning both business and IT, Jill brings a unique lens to leading digital transformation in one of the most complex and mission-driven sectors: healthcare.

In conversation with Gladys Lam, Jill will share pivotal moments from her journey—how she evolved from early product roles in tech startups to shaping enterprise-wide digital strategies at DaVita. She’ll dive into the real-world challenges and breakthroughs of aligning technical and business teams, building foundational digital capabilities in high-pressure environments, and staying grounded in the patient experience amid complexity and scale.