How to Build Shared Understanding with Example Mapping - Building Business Capability

Speakers:

Kent McDonald

How to Build Shared Understanding with Example Mapping

Date:

Tuesday, April 21, 2026

Time:

11:25 am

Summary:

If you want the solution you’re building to meet its desired outcome, you need product people, testers, and developers to have a shared understanding of what that solution is. That includes knowing how the solution should behave in key situations. 

Conversations are an effective way to build that shared understanding. You may wonder who to include in those conversations, when to have these conversations, what should you talk about, and how to remember what you said.

Join Kent McDonald as he introduces example mapping, a technique that helps you structure your conversations to build a shared understanding. The resulting examples also act as test cases to make developer’s and tester’s lives easier.

You’ll learn how to determine the right people to include in your conversations, when the best time is to have those conversations, how to structure those conversations, and how to remember what you said.

LEARNING OBJECTIVES

Understand what example mapping is and when to use it.

Apply example mapping to build shared understanding.

Learn how to facilitate an example mapping session.

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