When initiatives kick off, there’s often a rush to start building. Yet if we rush towards a solution without understanding the organizational context, our users and the outcomes they are trying to achieve then we might deliver exactly what they’ve asked for (only to find out it isn’t what they needed).

Undertaking “discovery” helps teams avoid this trap, and solid business analysis skills are central to making it work. This presents a real opportunity for BAs.

In this interactive, hands-on session you’ll explore:

– What discovery is, why it matters, and how BAs can lead the way
– A practical stakeholder analysis technique
– Approaches for defining problems and articulating desired outcomes
– The importance of testing ideas early!

You’ll leave the session with a practical ‘discovery’ toolkit that you can use back in your day job.

LEARNING OBJECTIVES

Understand what “discovery” is and why it matters

Understand a range of analysis and discovery techniques

Understand and apply approaches for defining problems and desired outcomes