Coupling BPM and OCM for Successful, Sustainable Process Change - Building Business Capability


Howard Webb

Coupling BPM and OCM for Successful, Sustainable Process Change


Thursday, April 18, 2024


3:05 pm


Grand Caribbean 8-10


Business Process Management and Organizational Change Management are mature disciplines.  Too often process practitioners, fail to recognize the value and power of combining the two.  Process improvement failures too often get blamed on people and/or technology.  The real failure is lack of proper planning and equipping for the inevitable change that come with process improvement.  The best process designs, enabled by the coolest technologies fail to ‘stick’. See how a structured, disciplined and combined approach to BPM and OCM can greatly mitigate the risk of failure, and why both disciplines should be core components of any process improvement initiative.

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