In this presentation, attendees will explore the challenging journey of developing a Knowledge Management System (KMS) within a leading life science and healthcare IT company. The session will cover the entire process, from the development of business taxonomies and ontologies to the creation of a workable solution that leverages Large Language Models (LLM) and AI technologies. Participants will gain practical insights into the step-by-step process of KMS implementation in a healthcare-focused IT environment. Additionally, the presentation will analyze the significant impact of the KMS on operational efficiency, knowledge retention, and innovation within the organization. The implemented KMS significantly enhanced the overall level of subject matter expertise in the company. By the end of the session, attendees will have a clear understanding of how a well-designed KMS can drive success and enhance competitiveness in the IT sector, specifically in the life sciences industry.

LEARNING OBJECTIVES

• Explore real-life challenges and solutions in developing a KMS for a life science IT company
• Understand practical steps for implementing a KMS in a healthcare-focused IT environment
• Analyze the impact of a KMS on operational efficiency in life science IT projects