Ryan Folster - Building Business Capability

Ryan Folster


Principle Business Analyst


Dimension Data


Ryan Folster is a Business Analyst Lead and Product Professional from Johannesburg, South Africa. His strong focus on innovation as well as his involvement in the Business Analysis community have seen Ryan develop professionally from a small company, serving a small number of users, to large multi-national organisations.

Having merged into Business Analysis through the business domain, Ryan has developed a firm grounding and provides context to the methodologies applied to clients and projects he is working on. Ryan has gained exposure to the Human Resources, Asset Management as well as Financial Services sectors, working on projects that span from Enterprise Line of Business Software to Business Intelligence and Compliance. His current long-term project involves an enterprise-wide client onboarding solution focussed on anti-money laundering and legislative requirements for a top-five bank in South Africa.

Ryan served on the local board of the South African chapter of IIBA® in a few roles including as President between 2015 and 2017. Ryan is passionate about the role a Business Analyst plays within an organisation, and is a firm believer that the role will develop further in the future and become a crucial aspect of any successful business. He is also passionate about the world of product management and product ownership and how these roles complement the business analysis profession.

Ryan is a sought-after speaker at conferences around the world and regularly travels across the globe to share his knowledge and learn from other though leaders.

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