Pieter Jongstra - Building Business Capability

Pieter Jongstra


Manager BPM & Lean


de Volksbank


Pieter Jongstra has a background in civil engineering and business administration. He started working in a logistic environment. 20 years ago he made a switch to the financial services industry. He has experience in both wholesale and retail banking. He is responsible for BPM and lean capability within the Volksbank, a Dutch retail bank. Currently he implements customer focus process management, robotics and process mining.He is an experienced speaker both in the Netherlands and abroad.

Ready to attend?

Register now! Join your peers.

Register nowView Agenda
Newsletter Knowledge is everything! Sign up for our newsletter to receive:
  • 10% off your first ticket!
  • insights, interviews, tips, news, and much more about Building Business Capability
  • price break reminders