Khethelo Malinga - Building Business Capability

Khethelo Malinga




IIBA South Africa


Khethelo Malinga is the President of the International Institute of Business Analysis™ (IIBA®) South Africa, a passionate leader that finds great pleasure in serving the community while being an advocate for positive change through personal & professional development. She leads the IIBA SA’s strategy and is focused on connecting a community of Business Analysis professionals, increasing the IIBA membership value, supporting the volunteer base, maximising skills development in the profession and growing the IIBA footprint in South Africa. Under her leadership the chapter won the 2022 Global Award – Best Business Partner for demonstrating the highest degree and ability to build mutually beneficial business relationships in the community. Khethelo has dedicated her career to advancing the field of Business Analysis and helping organisations make the most of their resources, enhance customer experience and improve sustainability. With over 10 years of experience in banking, from Retail and Business Banking to Corporate and Investment Banking, she has deep understanding of the unique challenges faced by financial institutions in today’s rapidly changing business environment. As a Certified Business Analysis Professional (CBAP), she has worked as a Business Analyst for the most part of her career while also gaining experience in Process Reengineering, Product Ownership and Solutions Design in the bank’s digital transformation projects.

In the spirit of continues learning, she was part of two Leadership Development Programmes (one focused on woman leaders) and is currently studying towards her MBA. She has a degree in Financial Information Systems, Post Graduate Diploma in Business Management (PDBM), Lean Six Sigma belt, and a Prince2 Foundation certificate amongst many others.

A leader, change maker, trusted advisor and go-to person in her field she attributes her success to her positive energy, willingness to learn and can do attitude.

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