Joy’s career successes are mapped over 20+ years professional experience in non-profit, consumer services, government contracting, and transportation and distribution. Her work experience spectrum includes both people leader and individual contributor roles at ALSAC/St. Jude Children’s Research Hospital, Accredo Health, FedEx Express, Johnson & Johnson, and CAS Incorporated. Joy enjoys utilizing her skills in process and performance improvement, software development, information security, quality assurance, project management, talent management, organizational change management, and justice/equity/diversity/inclusion awareness. She is a CISSP, CBAP, CTFL, CSM, CSPO, ITIL4, and Prosci Change Management certified. Joy holds a Masters in Business Administration with a concentration in Information Systems from the University of Memphis, and a Bachelor’s degrees in Accounting and Information Systems, both from the University of Alabama at Huntsville.