Bio:

Cíntia Souza, CAPM, is a Business Analyst with over 13 years of experience supporting technology and business transformation initiatives across industries including construction, digital media, defense, tourism, technology, and payments in both public and private sectors. She specializes in Information Technology, Business and Systems analysis, and Project Management, helping organizations translate complex business needs into clear, actionable requirements that enable effective solutions. Her expertise includes stakeholder facilitation, requirements elicitation, process modeling, enterprise system implementations, and user acceptance testing. Passionate about advancing the Business Analysis profession, Cíntia focuses on strengthening collaboration between business and technology teams to deliver meaningful, sustainable business change. You can connect with Cíntia on LinkedIn at https://www.linkedin.com/in/cintia-souza/