Your Customers are Talking, It’s Time to Listen - Building Business Capability

Your Customers are Talking, It’s Time to Listen

date:

Thursday, Nov 14, 2019

Time:

9:05 am

Room:

Great Hall 4 & 5

Summary:

Learn how HSBC is focusing on the importance of customer insight in helping drive successful change, as well as how they are using AI/Machine Learning to help better understand their customers and their experiences to build better customer solutions and deliver more value.

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