Why AI Can't Read Your Process Maps (And What to Use Instead) - Building Business Capability

Speakers:

Sasha Aganova

Why AI Can't Read Your Process Maps (And What to Use Instead)

Date:

Tuesday, April 21, 2026

Time:

4:35 pm

Track:

Room:

Grand Ballroom A-B

Summary:

Your BPMN diagrams capture roughly 25% of operational reality. They were designed for human communication – not machine analysis – and AI cannot deliver meaningful recommendations from incomplete data. Drawing on 25 years of process optimization experience, Sasha will present a practical approach to documenting processes in formats AI can actually consume: structured knowledge base. A real case studies will show how this method uncovered hidden cost drivers, counterintuitive correlations, and targeted fixes that traditional analysis missed entirely.

Learning Objectives:

What is limiting AI’s analytical power

What “AI-ready” process knowledge looks like

Practical framework for building knowledge base

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