Identifying Problem Statements using NEW Dysfunction Mapping - Building Business Capability

Identifying Problem Statements using NEW Dysfunction Mapping

Date:

Wednesday, June 11, 2025

Time:

8:10 am

Summary:

The Dysfunction Mapping Technique is a new and engaging technique, created by Michael Lloyd, that unifies the team while they traverse the process of documenting the symptoms / dysfunctions, understanding the purpose of the change, through designing the solution and measures. 

This session is an interactive execution using the Dysfunction Mapping technique, and well-tested BABOK techniques, such as Collaboration, Brainstorming, Prioritization, Root Cause Analysis, and more. With this new technique, your team and leadership can easily understand the scope and vision of the problem and be confident the solution will effectively provide resolution. You will leave the session with new understanding and actionable techniques you can implement immediately, providing clarity for the project team and leadership and effectively increasing your chances for project success.

LEARNING OBJECTIVES

  • Identify and Solutioning Dysfunctions
  • Effectively Utilize the Dysfunction Mapping Technique
  • Articulating the Value of the Dysfunction Mapping Technique

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