Agentic AI is revolutionizing how organizations operate and automate, yet its success depends far less on technology and far more on exceptional business analysis. AI agents cannot deliver value unless their purpose, scope, and requirements are clearly defined, and that’s where business analysts play a pivotal role.

This session explores how Agentic AI changes the nature of business analysis. You’ll learn how to analyze and reimagine end-to-end workflows, identify opportunities for intelligent agents, determine where a human-in-the-loop is essential, and define the business systems and data requirements that make AI agents effective. The emphasis: focus first on getting the requirements right, then the technology can follow.

Agentic AI is the next frontier of business operations. Business analysts who develop these skills will stand out as indispensable contributors that drive smarter automation, faster innovation, and higher organizational value.

LEARNING OBJECTIVES

Explore the key concepts of Agentic AI from a business analysis perspective.

Understand techniques for identifying high-impact AI agent opportunities.

Examine methods for specifying requirements in an Agentic AI environment