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Pedro Alvarez is a Business Architect at UPS, with 23 years of IT experience in Business Systems Analysis and Business Architecture.As manager of UPS’s Enterprise Business Analysis Practice, he was responsible for consistency in the Business Analyst job family throughout the organization, including standards and best practices for the requirements work stream, the UPS BA Competency Training Program, and mentoring support for over 200 business analysts at UPS world-wide.In his current role, Pedro is responsible for establishing an enterprise-wide Business Architecture practice for UPS, which includes development and stewardship of the organization’s Business Capability Model, and how the Business Architecture will benefit Project Managers, Business Analysts, and Architects.