Putting data in the hands of business users​ - Building Business Capability


Sandra Gaw

Putting data in the hands of business users​


Wednesday, May 10, 2023


11:05 am


Alliance 305


Are business users capable of creating their own reports and dashboards with very little training and if so, which business intelligence data platform do they prefer? These were the questions a local governments IT department set out to answer at the start of FY 2020.  The vision was to enable business units to improve citizen transparency and make evidence-based decisions by making organizational data discoverable and accessible and putting it in the hands of the people who needed it when they needed it. 

In this session, we will discuss how approaching the project as a cultural change as opposed to a technological change was a key factor in its success.  We’ll also discuss how the idea was pitched to upper management, how the decision on which BI platform to purchase was put in the business user’s hands and how this fostered an inclusive environment where employees at all levels of the organization were excited to get involved and see what they could create.

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