Business analysis is a social activity as much as it is a practice of applying analytical tools and principles. This talk will reinforce BA competencies that enable business analysts to stay relevant while embracing AI as a powerful technology: diplomacy, facilitation, visual thinking, and empathy. The session will also address the AI shortcomings and how applying the BA Mindset principles can mitigate the risks of AI failures.

Learning objectives:

How is emerging technology impacting business analysis

What can we learn from AI successes and failures

BA competencies required to future-proof your career