Watch as we use Capsifi’s digital business platform to create a Service Blueprint; a mashup of the customer journey map and value stream. Finally providing the big picture you need to deliver a story that enables your stakeholders to take action!

·       Expose areas of dissatisfaction in the customer journey for targeted remediation

·       Identify overlaps and redundancies between divisions to simplify operations

·       Break silos to enable customer-facing departments to coordinate activities as they take the journey with the customers