Speakers:
Develop the One Skill AI Can’t Replace—Using AI’s Help
Date:
Tuesday, June 10, 2025
Time:
2:10 pm
Track:
Summary:
Facilitation presence is the underrated superpower behind every great co-design session. It’s how you hold a room, guide tough conversations, and make people feel heard and inspired to contribute. In this dynamic session, you’ll learn what facilitation presence really looks like—and how AI can help you assess and grow this critical skill.
LEARNING OBJECTIVES:
- Define facilitation presence and why it matters for business analysts and design facilitators
- Identify real-world behaviors that build or break presence in co-design settings
- Use genAI to assess your facilitation presence and create a targeted learning plan
Speakers:
From Features to Feelings: Practical Steps to Embrace Outcome-Based Thinking
Date:
Tuesday, June 10, 2025
Time:
2:30 pm
Track:
Summary:
As business analysts, the changes we facilitate have real-world impacts, yet we often lack the opportunity to step back and focus on the intended outcomes and benefits our organizations seek. And if we’re not thinking about those things, who is?!
If you’ve ever found yourself feeling stuck, writing user story after user story (or requirement after requirement), while feeling disconnected from the project or product’s purpose, then this session is for you.
In this fast-paced, espresso-sized session, you’ll gain practical tips to ‘zoom out’ and build outcome-based thinking into your analysis work. You’ll discover:
- The benefits of ‘zooming out’ and thinking beyond features and solutions
- Practical tips for defining outcomes
- How the human side of business analysis is a career advantage that AI can’t replicate