Digital transformations require a different way of thinking. In this new world it isn’t about the organization at all, It’s hyper-focused on the customers’ needs and wants. To be successful, we must think from the outside in, rather than the inside out. Business models that have served for ages are being reimagined and it takes new skills, competencies and even a new mindset to make the switch.

In this workshop, we’ll delve into the competencies required for business analysts to succeed in the digital age while tackling a case study to learn how to apply business analysis tools and techniques.

Learning objectives:

• Understand the key differences between traditional and digital business analysis
• Learn how to apply the digital business analysis best practices
• Get an appreciation for competencies needed to execute digital engagements
• Apply tools and techniques from the BABOK® Guide effectively in a digital context