Knowledge is everything!
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Wednesday, Nov 13, 2019
Atlantic Ballroom 3
Mutual of Omaha Insurance started an Enterprise Business Agility Initiative with a goal to deliver value to customers quicker. Stable Teams were formed with cross functional staff (including a leadership triangle), a prioritized backlog, co-located, working together daily and practicing Agile. A key role on the triangle was the Product Owner (PO). The PO was traditionally a Senior Manager from Product Operations. However, the demand for co-locating and working together daily became a challenge for the PO’s. Mutual tried different PO alternatives including sharing duties, refining roles and providing PO assistants. Utilizing Business Analysts (BA) in this role was a creative solution that played upon the strengths and knowledge of the BA’s. The BA’s were also challenged to operate on a higher level as a PO but still rely on their core fundament competencies to make a successful transition to PO’s. Mutual’s Case Study will highlight retrospective challenges and best practices to create this successful PO model using Business Analysts.