Building Digital Workers - What a Business Analyst needs to know - Building Business Capability

Building Digital Workers - What a Business Analyst needs to know

date:

Tuesday, June 28, 2022

Time:

11:05 am

Room:

Diplomat 4/5

Summary:

As enterprises look for more automation opportunities, the focus is shifting from core business processes and decisions to the development of digital workers. This requires the Business Analyst to leverage a large palette of models and capabilities to support a detect – process – act – optimize pattern, for a wide array of use cases. These capabilities include complex event processing, AI, machine learning, robotic agents and process/task mining. This session reviews these building blocks and others, the type of models they involve, and how they are assembled to build digital worker skills on real-life examples. It also offers guidelines for what activities are suitable for digital workers versus what stays with humans.

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