The Dysfunction Mapping Technique is a new and engaging technique, created by Michael Lloyd, that unifies the team while they traverse the process of documenting the symptoms / dysfunctions, understanding the purpose of the change, through designing the solution and measures.

With this new technique, your team and leadership can easily understand the scope and vision of the problem and be confident the solution will effectively provide resolution. You will leave the session with new understanding and actionable techniques you can implement immediately, providing clarity for the project team and leadership and effectively increasing your chances for project success.

LEARNING OBJECTIVES

• Identify Dysfunctions Versus Symptoms
• Utilize the Dysfunction Mapping Technique
• Articulate the Value of the Dysfunction Mapping Technique