Penny Pullan - Building Business Capability

Penny Pullan




Making Projects Work Ltd.


Dr Penny Pullan is an expert in Virtual and Hybrid Leadership. She’s the author of the bestseller and CEO Today Top 5 book for lockdown: ‘Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams’. Penny works with leaders and teams who are grappling with the challenges of our virtual and hybrid world, to enhance collaboration and effectiveness across dispersed teams. Clients say: ‘Penny’s virtual leadership ideas are easy to implement and have transformed my effectiveness and that of my team.’

Penny’s experience of virtual and hybrid teams began when 9/11 forced her to run a major programme virtually. Through this sudden, unplanned immersion in virtual work, Penny showed that virtual could work for global programmes for Mars Incorporated. Later Penny founded Making Projects Work Ltd, where she mentors individuals, runs masterclasses and advises project and leadership teams on her Virtual Leadership model, tools and techniques.

Penny’s next book comes out in 2021: ‘Making Workshops Work: Creative Collaboration for Our Time’. Previous books include co-authoring: ‘Managing Successful Programmes’ (TSO, 2020), ‘Business Analysis and Leadership: Influencing change’ (Kogan Page 2013) and ‘A Short Guide to Facilitating Risk Management’ (Gower, 2011). She is frequently asked for articles and has been invited to appear on national TV and radio since lockdown.

To complement her virtual leadership expertise, Penny has pioneered the use of simple visuals for communication. These hand-drawn graphics provide clarity, engagement and holistic overviews.

Penny is certified as a Master Facilitator (amongst other things!) and her PhD (in nanotechnology) is from Cambridge University. She tweets at @pennypullan

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