This session will be a practitioner’s chat. Think of it as a fireside chat with friends. I promise not to light a fireplace in Las Vegas in May! This will be an interactive chat and also fun.

• What is capability as opposed to ability?
• What is the overarching ingredient of knowledge capability?
• What are the five knowledge capabilities?
• Does building capability ever stop?
• Be prepared to share your examples of how your company handles knowledge capability.