Navigating the Mess: Practical Techniques for Early BA Engagement
November 11, 2019
Imagine the scene. You’ve been ‘parachuted in’ to a new project assignment, and you’re faced with disagreement everywhere. Stakeholders are fighting, and there isn’t any kind of consensus of what problem we’re trying to solve here let alone how we’re trying to solve it. A senior stakeholder has suggested buying a particular IT system, and this is now being portrayed as a silver bullet that will solve all of the organization’s ills. Yet you fear that if that avenue is pursued without analysis, we’ll get caught in a trap of having delivered exactly what they asked for only to find out it wasn’t what they actually needed.
If this scene resonates with you, then this session is for you! During this hands-on, interactive and practical session, we’ll cover some strategic business analysis techniques that allow us to quickly navigate our way through, and carry out analysis, in messy problem situations during the early stages of the business change lifecycle.
- Practical techniques for stakeholder analysis and management
- Techniques for getting to the root-causes of problems
- Techniques for ensuring there is a common view on the outcomes being sought by a project
This session will blend a range of traditional business analysis techniques with practical techniques from the world of systems thinking, enabling delegates to add a range of tools to their ‘toolkit’ that they can take away and use straight away.