In this session, we document the journey of the Business Architecture team at MassMutual who leveraged their expertise in both capability management excellence and human capital to drive ownership, action, and ROI in 3 key projects: A single product launch, upskilling an enabling function, and reimaging the product launch journey across the enterprise.

Attendees will learn which frameworks and tools were evolved, combined and applied, how those were received by senior leaders and business partners and where the team succeeded, failed, and learned. Attendees will also learn how to lead meaningful transformations, ensure Business Architecture artifacts are actually leveraged to make in-flight decisions, and drive transparency across complex organizational models.