Stop letting complex data hold your business back.

While 90% of U.S. executives believe their customers highly trust their companies, only 30% of consumers actually do (PwC ’24 Trust Survey). This disconnect reflects an ongoing business challenge: how to harvest actionable intelligence and actually act on it?

When over 50% of consumers will leave after only one bad experience (Zendesk ’24 CX Trends Report), loss in trust not only lowers LTV but also undermines the viability of a business.

This breakthrough session shows you how to transform overwhelming information into clear, powerful decisions that build customer trust and business growth. Through real-world examples, we’ll demonstrate how effective communication, simplified processes, predictive analytics, modern decisioning technologies, and practical empathy can uncover opportunities for successful customer engagement.

Learn how to harvest the true potential of your data and harness the hope that lies in every data point. 

LEARNING OBJECTIVES

• Spot and assist at-risk customers before they leave
• Uncover the benefits of empathy as a mechanism to client lifetime value
• Reduce compliance violations by 85% through automated risk screening
• Turn business users into data-powered decision makers
• Break down data silos that slow you down