Design Thinking: Putting the heart back into Business Analysis - Building Business Capability

Design Thinking: Putting the heart back into Business Analysis


Monday, May 8, 2023


1:30 pm


Like anything new, there are generally sceptics, or early adopters who want to invest time and energy to learn new techniques and concepts, or those that dabble and begin their learning journey. 

This masterclass will showcase why Design Thinking should be in every Business Analysts toolkit.  What it is?  When to apply it? How to apply?  How to influence stakeholders in the importance of the design thinking mindset?

One of the reasons why I love DT, is it a mindset, it is all about the application and how to use the methods and tools to constantly deliver value driven outcomes.  There is no real right or wrong.  It is about learning, adapting, evolving, reflecting, testing, trialling, being innovative and having a bit of fun along the way.

Life, after all is one continuous journey, full of change, curve balls, moving goalposts, and we need to embrace new ideas and opportunities.

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