Competing on Knowledge Capability
Monday, May 8, 2023
At its core Knowledge Capability is about sharing and collaborating about what you know, capturing what you know, and reusing that knowledge so as to not reinvent the wheel and/or to combine with other ideas to foster innovation. Knowledge capability connects people to expertise and provides knowledge to help them perform their duties in a more effective and efficient manner, which aligns with the strategies and objectives of the organization to improve performance. Today, many organizations across myriad industries have found success initiating, executing, and sustaining knowledge management programs. In this tutorial a review of Knowledge Capability from strategy to processes, architecture and KM Systems will be presented. Also, discussion around Knowledge-as-a-Service which incorporates machine learning in the delivery of knowledge.