Digital is rapidly transforming the nature of work across industries. Tomorrow’s organizations won’t have much need for paper-shufflers or button clickers. They’ll need agile talent who can adapt quickly to evolving technologies, customer needs, and business realities. They’ll need creative minds to solve the problems that computers cannot tackle. And they’ll need people with the emotional intelligence to collaborate and build sustainable relationships with colleagues, customers, and suppliers.
This tutorial focuses on the people and process skills needed for digital success, how attendees can cultivate them within their teams, and how to apply the skills to digital projects. Key competencies include creativity, strategic problem solving, communication and consultative skills, collaboration, change management, and the ability to translate between IT and the business. Conversations will emphasize ways to use mentoring, communities of practice, and other peer-based learning approaches to transfer in-demand skills in the flow of work.

What Attendees Will Learn:

• Recognize the people and process skills most needed for digital success
• Understand how peer-based learning techniques can help teams build these skills
• Learn when and how the skills are best applied in the context of digital projects