This session will cover the design and development of knowledge systems to support the development of artificial intelligence applications.  These approaches also apply to traditional knowledge base design as well as artificial intelligence powered bots and virtual assistants.  These AI applications run on knowledge and data. Projects without the necessary prerequisites will not meet expectations or fail outright. 

This tutorial is about taking a journey from lessons learned and the shortcomings of traditional KM, to the opportunities and new horizons of emerging technologies. You will walk away thoroughly informed about the past, present and future of knowledge capabilities in the organization.