Astrid will be speaking about the journey of Business Rules Management at the SVB, the organization responsible for implementing the Dutch national insurance schemes. From the struggle for existence at the beginning, to providing an indispensable capability for future business and tech innovation. This journey hasn’t only been about delivering value-adding products based on high quality decision models. It encompassed much more: the organizations’ adoption of low-code, choosing tactical projects for the roadmap and overcoming skepticism about decision management automation. Astrid will identify the key drivers that have contributed to this success as well as the obstacles the team had to overcome.